How to Delete Your Crypto com Account

how to delete crypto com account

For example, if you’ve created an account using “”, you need to use “” to send the email to as well. You can find more information how to withdraw funds from your account here. In order to understand how we treat your personal data please refer to our Privacy Notice. Details on how to withdraw funds from your Exchange account can be found here. Within 24 hours, you should receive a reply from a support rep and they’ll take up your request from there.

how to delete crypto com account

The withdrawal process will typically take 30 to 60 minutes to complete. All you need is the cryptocurrency’s address that you want to deposit to. Transferring cryptocurrencies from one exchange to another is simple. If you want to go the extra mile, you can state your registered email address in the email.

Should I Delete Account?

In this guide, you’ll learn how to delete your account. If you have Spending Power enabled, please contact Customer Support to disable it before closing your account. You must withdraw all the funds from your App and Exchange account to close them. Closing/deleting your account is final and non-reversible.

On average, you’ll get a response to your email within a day, and once the cancellation process is done, you’ll get an email confirming that. If the photo you send is declined, you can take another and send it to It might be asking for much, but you can be assured the photos will only be used for identification.

You need to send an email to if you want to delete your account. You will also need to attach an image of yourself holding a document showing dates, names, and “” written on it. Remember your mail’s subject header should be “Close Account” before forwarding the message. When sending the email, ensure you use the email address you registered on

  1. This is the first and most important step to take before deleting your account on if you have some of your Crypto holdings stored on your account.
  2. On, you can send, receive, trade, stake, and withdraw cryptocurrencies and other crypto assets easily.
  3. Second, if you close the account after the deadline for claiming returns, you also lose the right to file a complaint with the Consumer Protection Agency.
  4. Withdraw any money remaining in your account to another cryptocurrency wallet.
  5. When taking the photo, ensure it clearly shows your face, upper chest, and arms.

You are welcome to use our services again by signing up as a new user. However, you cannot reactivate your previous account after it has been closed. To delete your account on the Exchange, you simply need to send an email to the support team stating why you wish to delete your account permanently. In the body of the email, let them know why you’re closing your Visa card and if you would like a refund to your fiat wallet from the card. Remember that if wish to have your funds returned, a $50 fee will be applied to cover the processing costs. Once your identity has been confirmed, someone from the team will process your account closure request and your account should be deleted/closed in due time.

Can I close my account?

To close your account, email the support team at “[email protected]” from your registered email address and set the subject of the email to “Close Account”. Maybe you’ve found a better platform, or maybe you’re just tired of all the hype around cryptocurrency. This photo is required simply for KYC purposes and various security measures that wants to take to prevent unauthorized account closure processes. If your cryptocurrency balances are under the minimum withdrawal limit, you need to contact support. Upon cancellation, you will permanently lose access to your accounts and transaction history.

Also, your entire arm, face, and chest must be visible in the picture. may reject your request to remove your account if these details are hardly visible. You need to create a new picture and email it to when that happens. Many users trade on’s mobile version, as it is an easy-to-use and comprehensive platform.

how to delete crypto com account

On, you can send, receive, trade, stake, and withdraw cryptocurrencies and other crypto assets easily. Following the steps above will guide you on how to delete your account. However, if you do not know where to start to delete old accounts, sign up with DoNotPay today to access the help you need. Let’s do a Bybit vs Kucoin comparison by exploring each crypto exchange’s features, fees, deposit methods, and security. Learn about this Canadian cryptocurrency exchange offering a user-friendly platform and various trading tools.

Alternatively, you can simply choose to spend the card’s balance to zero and no fee will incur when closing your account. The process might require several identification steps, but it is to ensure no identity theft happens. All in all, you can consult with and find out if closing the account is the best way forward. Please note that you will be required to pay a $50 fee to close your Visa Card.

How to Cancel the Visa Card?

If you decide to move to another exchange and you’re sure you won’t be needing again, you can delete your account permanently in a few steps. Bear in mind that deleting your account means that you won’t be able to have access to it ever again. Founded in 2016 in Hong Kong, is a cryptocurrency exchange now available almost worldwide and surprises users with an extremely user-friendly interface available on mobile. With over 70 million customers worldwide, has become one of the top choices for those seeking a trading platform to make their crypto journey better. Do not request to delete your account if you have remaining cryptocurrency balances. You will typically get a reply to your mail from the support team within 24 hours and it can take up to 2 days for your account closure request to be completed.

Deleting or closing your account can take anywhere from 1 to 3 working days. Finally, enter the Wallet Address, Amount, and select the Wallet Type then click on [Review Withdrawal] to transfer your crypto holdings to another wallet. Next, click on the [Select] button next to External Wallet Address to transfer funds to an external wallet. You will receive a notification that the card has been frozen and de-linked from your account.

Furthermore, creating an app account is extremely straightforward. Besides, those registering through a referral code can get a signup bonus of up to $50. On the app, traders can purchase, sell, and trade crypto, stake various coins and tokens, and even apply for a Visa card.

You want to stop all your trading activities

If you have remaining cryptocurrency balances, you need to transfer them to another exchange. If you’re not interested in using your Visa card again but still want to keep your account on the platform, you can simply just cancel the card only. Now that you understand the conditions attached to deleting your account on, below is a step-by-step guide on how to properly delete/deactivate your account on the platform. The exchange is one of the leading names when it comes to Centralized Exchanges in the crypto space.

Why Should You Use DoNotPay to Delete Old Accounts?

Furthermore, pay attention to the information on the paper, as it should be clear and easily readable. After you have closed your accounts, you are welcome to use our services again by signing up as a new user. We will not be able to reactivate your account after it has been closed. Please refer to How does the $50 close account fee work for my Visa Card for more information about the cancellation process and fee for your Visa Card. You are advised to download your transaction history for tax-related purposes, as you will permanently lose access to your transaction history after the account is closed. Unlike on some crypto exchanges where there is a section in the settings page where you can delete or deactivate your account, that is not the case on the Exchange.






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